mysms | mysms blog

October 21, 2013

Setting a new direction for our future mobile developments

Posted in apps, mysms news by mysms

Here at mysms, we always strive to offer you the best texting experience on every device that you use. At the moment we support seven different platforms and distribute mysms in a variety of app stores.

For mobile phones we are currently providing mysms for Android Phone, iPhone and Windows Phone. During the last year we have seen fantastic growth for Android Phone and iPhone clearly outperforming Windows Phone. Therefore, we shifted our developments in this direction, to focus on our best performing platforms. Also, when we started with Windows Phone we were planning to support sending and synchronizing SMS messages, as we do for Android Phone. However, due to restrictions of the operating system there was no possible way to implement this feature. As a small team who aims to reach very high quality standards in all our apps, it was clear that we need to take a decision for Windows Phone.

As a result we have decided that we won’t further release updates to mysms for Windows Phone and will remove the app from the Windows Phone Store. However, if you have mysms already installed on your Windows Phone you can continue to use it.

For similar reasons we will remove all mysms Android apps from Amazon App Store, Androidpit App Center, SlideME, Samsung Application Store and sms.at Smart Zone in the course of this week.

We are excited to be able to concentrate even more on the platforms where we see the greatest potential for mysms. In the upcoming months we have some great features coming up. Stay tuned and feel free to contact us here.

October 3, 2013

[quick tip] Keep track of your monthly SMS usage

Posted in mysms quick tips by mysms

For those of you who do not have a contract which includes unlimited free texting, knowing how many texts you have already sent during the current month can be very useful. That’s why we integrated this feature.

Have a look at the mysms settings

You will find the option “SMS Usage” in the mysms settings on your phone under “Sending text”. This gives you a good overview of your SMS usage during a month. The start of the period can be changed manually by tapping on the current one and choosing “Change period…”.

The cool thing is that it is divided into “Remote SMS” and “SMS from phone”. You always know how many texts have been sent directly on your phone and how many have been sent via another device (tablet, desktop, web).

We hope that helps you to better keep track of your SMS usage and consequently also your costs. Are you surprised how many messages you send during a month? Do you send more messages remotely or directly from your phone?

September 25, 2013

[quick tip] How to restore messages

Posted in mysms quick tips by mysms

With mysms there is no need to worry about your texts, as we keep them safe in our mysms cloud. So unless you delete them manually, you can access them anytime and on any device. Sometimes you might be in need of transferring your texts to another phone or to restore them. That’s why we’d like to show you how this works with mysms.

If you get a new phone, it depends whether you’ve changed your number or if you’re staying with your current one.

Same phone number: Install mysms on your new phone and login with your existing mysms account. During the sync process your last 1,000 messages will be available on your mobile. All other are still accessible via the web app (app.mysms.com) or any other clients (tablet, desktop).

New phone number: Basically it works in the same way, but with an extra step. Download mysms on your new phone, login with your existing mysms account (= your previous number) and wait until the sync has completely finished. Then open the mysms settings and choose “Edit account information”. Enter your new phone number under “your mobile number” and press “change”. From this time on this is the number you need for the login on any device.

For restoring your messages after an e.g. factory reset, follow these steps:

The most important point: Before you start the reset, make sure that you delete mysms from your phone. Otherwise your messages will be deleted from our cloud and won’t be recoverable.

When the reset is finished, all you need to do is to download mysms again and login with your existing mysms account. Afterwards, the last 1,000 messages are synced from the mysms cloud to your new phone and all your other messages will still be visible on the web, your tablet & desktop.

We’re always trying to enhance your everyday life with mysms. So we hope this helps not to worry about your texts, when changing or resetting your phone 🙂

September 19, 2013

Manage your texts faster with swiping gestures

Posted in messaging, mysms news by mysms

With mysms we aim to make your day-to-day communication easy and fast, no matter which device you use. For Android phone we recently launched the following five different swiping actions that will help you to perform the most used mysms features a lot quicker than before.

1) Swipe to the right

If you swipe to the right side on a conversation in the overview, you will notice the option to delete a thread. This can come in very handy if you want to delete conversations fast. No worries, you have to press on the icon before we finally delete your conversation. Like this you won’t erase a conversation by accident.

Swipe right to delete a message

2) Swipe to the left

You are texting with mysms and decide to call one of your friends. Swipe left in the conversation overview and you can start a call without switching to your phone app.

Swipe left to make a call

3) Swipe left on a group conversation

Are you a heavy group user? Sometimes it’s getting difficult to remember who of your friends belong to a particular group. By swiping to the left, all members of a group will pop up and you will be able to add new contacts to the group.

Swipe left to show group members

4) Swipe up

If you prefer to keep your mysms inbox slim instead of saving all your messages, this might be the perfect feature for you. Simply swipe up to delete the latest message. This works in individual conversations as well as in the pop up. You can activate this feature in our newly introduced expert settings.

Swipe up to delete the latest text

5) Pull down

The quickest way to start a new text is to pull down in the conversation overview. You can immediately enter your contact and start writing your text.

Pull down to enter a new text

In the next updates we will include an option to de-/activate all swipe gestures in the mysms settings. Are you missing another swipe action that we should include in the releases? We’d love to get your opinion!

September 17, 2013

[quick tip] Find advanced options in the expert settings

Posted in mysms quick tips by mysms

We’ve added a new section in the mysms settings, called expert settings. In today’s quick tip we will take a closer look at it. The expert settings include some options you might not use or change every day, but which can be very useful.

Expert settings & swipe to delete

We’ll explain each feature separately:

Swipe up to delete: We know you love your texts. That’s why we save them in the cloud so that you can access them anytime and on any device. However, if you belong to the group of users who only want to keep the most important ones or if you often delete specific messages right after receiving it, you should make use of this option. After enabling it, you just need to swipe up in the message view or the pop up to delete the most recent message.

Display all contacts: Especially if you’re using mysms on your business phone, this could be useful for you. In this case your contact list probably seems endless. Until now mysms showed all your contacts saved in your contact app – no matter if they have been hidden or not. Disabling this option only displays the limited contact list of your contacts app. What a relief!

Use server timestamp for incoming messages: Always in trouble with timestamps that mix up your incoming and outgoing messages? Use this feature to either use the timestamp of the server or the one of your smartphone.

This is the situation we definitely don’t want you to be in. Anyway, the last two options are especially important if you’re experiencing issues with mysms.

Debug mode & debug log: Enabling the debug mode allows us to log some technical information of the app on your phone that helps us discovering the reason for e.g. crashes or bugs. After enabling the debug mode, please try to reproduce your issue. If it happens again, you just need to choose “send debug log”. Type in a short description of your issue and forward the email to our customer service team who will have a look at it.

You would like to see some other features in the expert settings or the mysms app in general? Well, why not posting a suggestion on our forum? Other users can give their votes for your idea.

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