March 7, 2013

[quick tip] Change your password

Posted in mysms quick tips by mysms

Hopefully, you noticed that mysms is a cross-platform service. 😉 Especially, when you want to use mysms on other devices, your password is required for the login. But what to do when you forgot your password? Don’t worry, we’ll help you out!

Change or reset your password

Change or reset your password

During the setup of your mysms account, you can either stay with the predefined password or define a new one. Even if you’ve chosen a customized password, you may forget it after a while as it is not needed to be entered when using the app only on your phone. However, as mysms offers you the great possibility to text on your tablet or desktop as well, you need to know your password to use our service on your other devices.

 

On both Android and iPhone we provide you with the possibilities to either change the password in the settings or via the login screen. Please note that passwords can only be changed in the app on your smartphone.

 

Android

Change password

In order to change the password, please do the following steps:

1. Start mysms and open the settings.

2. Under “Other settings” you’ll see “Edit account information”. Click on it to see your account settings.

3. Simply select “Change” and enter your new password. Then click “Change” again to activate your new password.

 

Request a new password

You can always request a new password in your mysms Android app. This is how it works:

1. If you’ve reinstalled the app, start mysms on your smartphone, go to login and click on “Forgot your password?”.

2. In the “Forgot your password” screen enter your mobile number and click on “Next” to proceed.

3. Your old password is now being reset. We will send you a new password within a few seconds. After receiving the new password you are able to log in to your account.

 

iPhone

Change password

Here’s how to change your password on your iPhone:

1. Start mysms and open the settings.

2. Click on “Edit account information” to see your account settings.

3. To change your password, simply select “Password” and enter your new password. Then click on the check mark to activate your new password.

 

Define a new password via the login screen

In case you deleted and re-installed the app, mysms provides you with the possibility to receive a new PIN by entering your phone number.

1. Start mysms, enter your mobile number and click on the arrow to open the next screen

2. Select “Forgot your password?” and confirm your mobile number to receive a new PIN

3. After entering the received PIN you can define a new password directly on this screen

 

Now, you’re able to login on your Android tablet, iPad, PC, Mac, the Web and soon also on Windows 8!

 

In case you’re not able to change your password or if you don’t receive a PIN, please contact us via email.

February 20, 2013

[quick tip] Tablet compatibility issues

Posted in mysms quick tips by mysms

We sometimes receive requests that mysms is not compatible with a tablet although it fulfills the needed requirements.

Make sure you have downloaded mysms Tablet

Make sure you have downloaded mysms Tablet

a) Open the Google Play Store on your tablet and search for mysms tablet or

b) Try to download the app directly from this link: http://bit.ly/TXBPNz

 

After installing the app on your tablet and the logging in with your existing mysms account, you should be able to use it properly. Don’t forget the opportunity to customize your tablet app by using the dark theme! Get more information about our tablet app here.

 

You don’t have a mysms account? Simply download the app on your AndroidiPhone or Windows Phone first and sign up there. After the initial sync you’re able to use mysms on any device.

February 13, 2013

[quick tip] How can I change my number?

Posted in mysms quick tips by mysms

In case you got a new mobile number, you do not need to worry about your mysms account. Easily change your number in the settings to have unlimited access to all your messages.

Change your mobile number in the mysms settings

Change your mobile number in the mysms settings

If you aren’t logged in already, just use your existing mysms account and register on your phone as usual.

 

Android

Open the mysms settings by clicking on the menu button on your mobile phone.  In the category “Other Settings” you’ll find “Edit account information”. Select this menu option to display your account info and click on “Change” next to your mobile number to enter your new one. Afterwards you’ll receive a text message including a PIN that you need to enter on the next page. Now, you’ve successfully changed your mobile number.

 

iPhone

Click on settings in the bar at the bottom of the app. There you’ll find the submenu “Edit account information”, where it is possible to make changes to your account information. Choose “Phone number”, type in your new number and click on “Next”. Now you’ll receive a text message with a PIN. After entering this PIN, you’ve successfully changed your mobile number.

February 7, 2013

[quick tip] How to use a connector

Posted in mysms quick tips by mysms

In addition to send messages via your mobile carrier and mysms friends, mysms supports various websms connectors which you can use to save on SMS costs.

Use a connector to send SMS

Use a connector to send SMS

 

Using the example of mysms out, we show you how you can activate an available websms connector:

 

What is a connector?

A connector is a websms service that can be used in your mysms Android app. When texting via mysms out you need to have an active data or Wi-Fi connection.

 

How can I activate a connector?

Start mysms on your mobile and open the settings. Under “Sending text” you’ll find the menu “Websms connectors”, where all available websms connectors are listed. Click on mysms out to install the connector from the Google Play Store. When you’ve successfully installed mysms out, you can activate the connector. Just reopen “Websms connectors”, choose mysms out and click on the grayed out check mark to enable the connector.

Whenever you send a new message, you can now choose the mysms out connector. Press and hold the send button to see all available sending options. Your new mysms out connector will also be shown here. Of course, you can use this sending option on any device. If the sending option isn’t available immediately, perform a manual sync on your phone and re-login on the other device, where you’d like to use the mysms out connector (tablet, desktop or web app).

 

What about the costs?

The current global text rate for mysms out is € 0.08 (UK: £0.07) (all prices include VAT). You’re charged for each text message individually. A very long SMS will be charged as multiple SMS. For all other connectors, just open the menu “Websms connectors” in the mysms settings again and click on your preferred connector. There you can obtain the current rates.

 

Here you’ll find a list of countries that are supported by mysms out: Country list

Give it a try now! The first 10 SMS sent via the mysms out connector are for free 🙂

 

January 31, 2013

[quick tip] Customize your sound notification

Posted in mysms quick tips by mysms

Wouldn’t it be convenient to know who has sent you a new text just by receiving different sound notifications? Great that mysms on Android phones already got this feature.

 

Set different ringtones

Set different ringtones

This is how it works:

Open the mysms app on your phone and tap and hold on a conversation. Simply select “Set ringtone” and choose your preferred sound for this contact. That’s all you have to do!

 

Please note: This feature is only available for Android phone.

Update: You can also customize the LED settings (if supported by your phone you can pick different colors) and vibrate settings (de- or activate vibration, no custom vibration patterns).