March 7, 2013

[quick tip] Change your password

Posted in mysms quick tips by mysms

Hopefully, you noticed that mysms is a cross-platform service. 😉 Especially, when you want to use mysms on other devices, your password is required for the login. But what to do when you forgot your password? Don’t worry, we’ll help you out!

Change or reset your password

Change or reset your password

During the setup of your mysms account, you can either stay with the predefined password or define a new one. Even if you’ve chosen a customized password, you may forget it after a while as it is not needed to be entered when using the app only on your phone. However, as mysms offers you the great possibility to text on your tablet or desktop as well, you need to know your password to use our service on your other devices.

 

On both Android and iPhone we provide you with the possibilities to either change the password in the settings or via the login screen. Please note that passwords can only be changed in the app on your smartphone.

 

Android

Change password

In order to change the password, please do the following steps:

1. Start mysms and open the settings.

2. Under “Other settings” you’ll see “Edit account information”. Click on it to see your account settings.

3. Simply select “Change” and enter your new password. Then click “Change” again to activate your new password.

 

Request a new password

You can always request a new password in your mysms Android app. This is how it works:

1. If you’ve reinstalled the app, start mysms on your smartphone, go to login and click on “Forgot your password?”.

2. In the “Forgot your password” screen enter your mobile number and click on “Next” to proceed.

3. Your old password is now being reset. We will send you a new password within a few seconds. After receiving the new password you are able to log in to your account.

 

iPhone

Change password

Here’s how to change your password on your iPhone:

1. Start mysms and open the settings.

2. Click on “Edit account information” to see your account settings.

3. To change your password, simply select “Password” and enter your new password. Then click on the check mark to activate your new password.

 

Define a new password via the login screen

In case you deleted and re-installed the app, mysms provides you with the possibility to receive a new PIN by entering your phone number.

1. Start mysms, enter your mobile number and click on the arrow to open the next screen

2. Select “Forgot your password?” and confirm your mobile number to receive a new PIN

3. After entering the received PIN you can define a new password directly on this screen

 

Now, you’re able to login on your Android tablet, iPad, PC, Mac, the Web and soon also on Windows 8!

 

In case you’re not able to change your password or if you don’t receive a PIN, please contact us via email.

February 22, 2013

mysms Messenger 3.0: New design and features for our iPhone App

Posted in mysms news by mysms

We’ve got a surprise for our iPhone users. We’ve released a new update that comes with a bunch of new features and a completely fresh design. It’s already available on the Apple App Store.

 

The mysms iPhone app shines in a new look

The mysms iPhone app shines in a new look

Shining like a star – our new design

Those of you who are already using our iPad app, might have noticed that we started testing a brand new design a few weeks ago. Thanks to your amazing feedback so far we decided to bring the new style also to our iPhone Messenger. Our lead designer Matthias worked hard to tweak the app to give it a fresh and cool look. The color theme works very well with our web and tablet apps, the icons are clean and simple and the bubbles appear subtle and look good with almost any wallpaper you choose. We hope it is also your taste!

 

Additional options for messages and conversations

It’s now easy to switch between existing conversations when swiping to the left and right in an open conversation. Additionally, you’ve got a wide range of new options when you tap and hold on a conversation or message. For conversations we provide you with the options to call the recipient directly, to send a text via your mobile carrier or to create a contact for unknown numbers. And for messages it’s now possible to copy, delete or lock them. The options “delete” and “lock” are applicable for multiple messages as well.

 

Personalize your mysms app

If you ever wanted to customize the appearance of mysms on your iPhone, you will be very pleased about this new feature: Customize mysms by using individual wallpapers for the conversation background! You’ll find this feature in your mysms settings. There you can choose whether you want to use an existing photo of your camera roll or take a new one.

 

New registration possibility

Until now some of you had to relinquish a mysms account, because we weren’t able to provide you with a PIN. Those days are gone! You can now register via call when not receiving a PIN SMS. Simply follow the registration process and click on “Received no PIN?” to trigger a free call from mysms that announces your PIN.

 

There is much more to discover, we’ve fixed several small bugs, updated the country list and added a series of new features that will make texting with mysms even better.

 

We hope you like the adaptations for the mysms iPhone app as it is time to download the update now 🙂

February 13, 2013

[quick tip] How can I change my number?

Posted in mysms quick tips by mysms

In case you got a new mobile number, you do not need to worry about your mysms account. Easily change your number in the settings to have unlimited access to all your messages.

Change your mobile number in the mysms settings

Change your mobile number in the mysms settings

If you aren’t logged in already, just use your existing mysms account and register on your phone as usual.

 

Android

Open the mysms settings by clicking on the menu button on your mobile phone.  In the category “Other Settings” you’ll find “Edit account information”. Select this menu option to display your account info and click on “Change” next to your mobile number to enter your new one. Afterwards you’ll receive a text message including a PIN that you need to enter on the next page. Now, you’ve successfully changed your mobile number.

 

iPhone

Click on settings in the bar at the bottom of the app. There you’ll find the submenu “Edit account information”, where it is possible to make changes to your account information. Choose “Phone number”, type in your new number and click on “Next”. Now you’ll receive a text message with a PIN. After entering this PIN, you’ve successfully changed your mobile number.

January 23, 2013

[quick tip] How to add/edit a contact

Posted in mysms quick tips by mysms

If you’d like to add a new contact, you need to do this in your stock contact app on your phone at first. Afterwards, select “Manually sync” (Android phone) or “Conact sync” (iPhone) in the mysms settings and wait until the sync has completely finished. Now, your added contact should be visible in the mysms app as well.

 

Trigger a manual sync

Trigger a manual sync

 

Are you sometimes wondering why recent contact changes aren’t displayed? The reason for that is that a complete sync only takes place every 24 hours. So, if you’d like to make your changes visible in the mysms app immediately, you also need to trigger a manual sync.

January 17, 2013

All about mysms groups: How to text with a group of friends

Posted in mysms news by mysms

If you are arranging a meeting or organizing a party, you will probably use texting at some point e.g. for updates or invitations. Isn’t it more convenient, if the whole conversation shows up in one thread rather than having single conversations with each person? That’s why we implemented the group feature that lets you text with up to 50 mysms friends at once.

Try the mysms group chat!

Try the mysms group chat!

The group feature is available for the mysms Android phone, iPhone, tablet, desktop and web apps. In all apps you can create, leave, rename or delete a group/conversation and show or add group members. Let’s have a look on each feature separately:

 

Create a group

Why not starting a new group message and showing your friends how easy and convenient it is?

Android phone, iPad, Web App: On the top bar you will find an icon which shows your mysms friends. There, you can create a group by clicking on this icon, entering a group name and selecting your mysms friends.

iPhone: Just click on “Create new message” and create a group there. Find an appropriate name and invite your friends. Now you can start messaging.

Android tablet: On your Android tablet it is very easy to set up a group. [Simply click on “create group” on the top bar] Edit: Simply open the setting an choose “Create group”. As on every device, enter a name and invite your friends.

 

Create a group

Create a group (Android phone & tablet)

 

 

Invite group members

Have you or the creator of the group missed somebody important? No problem. When you open the group conversation you’ll find the option “invite contacts” (for iPhone, iPad it’s called “Edit”) in the group message settings. Here, you can invite more of your contacts and all existing group members will be notified about the new participant/s.

 

Invite group members

Invite group members (Android phone)

 

 

Show group members

In case you’ve been invited to a group, you’ll be notified and can start texting with your group members straight away. As you might be interested in who is participating in this group, you can have a look at the list of group members by selecting the conversation and opening the group message settings (for iPhone, iPad “Edit”). There you can select to show all members of the group.

 

Show group members

Show group members (iPhone)

 

 

Rename a group

Sometimes the name of a group won’t be appropriate after a while, or you might want to change the name just for fun. That’s why you’re able to rename groups. Open the group conversation, click on the group message settings and choose “rename group”. After entering and confirming the new name, all group members will be informed.

 

Rename a group

Rename a group (Windows App)

 

 

Leave a group

Have you been invited to a group you do not want to belong to or has the conversation just finished? In this case you can simply leave this group. Once more you find this setting in the group message options. Here you can choose, whether you’d only like to leave the group, or if you’d additionally want to delete the conversation.

 

Leave a group

Leave a group (iPad)

 

 

Delete a conversation

Deleting a whole group conversation is possible by going to the thread overview and tap/click and hold on the conversation (Android phone and tablet) or by clicking on “Edit”. Please note: As long as you just delete the conversation without leaving the group, you will still receive group messages and the group will stay in your group list (friends list).

 

Delete a conversation

Delete a conversation (Android tablet)

We tried to explain our group features as detailed as possible. If you still have any question, just let us know in the comments. Anyway, have fun with connecting people 😉

Update October 23, 2014:
mysms also supports MMS group messaging for Android phone users. Have a look at the following post to learn more about group MMS.