November 28, 2012

mysms quick tips – learn more about mysms

Posted in mysms quick tips by mysms

Hey folks, we’d like you to know everything about mysms. That’s why we share mysms quick tips with you. These tips will contain basic features as well as hints regarding functions that might not be natural or visible at first sight.

know everything about mysms

know everything about mysms

 

The first mysms quick tip that we introduced last week was about sending attachments via the web app:

mysms quick tip #1

Did you know you can send any file type via the mysms web and desktop apps? Just click on the paperclip above the send button to attach your files.

 

Send any file types via the mysms web and desktop apps

Send any file types via the mysms web and desktop apps

 

Of course, we’ve got a new one for you today:

mysms quick tip #2

If you get a new mobile with a new number, you do not need to worry about your texts. Just download mysms on your new phone, login with your previous number and wait until the sync of your messages has completely finished. Afterwards, the last 1000 messages are sync’d from the mysms cloud to your new phone and all your other messages will still be visible on the web. Finally, update your number in the mysms settings. Simply click on “edit account information” and enter your new phone number.

 

Transfer your messages to your new phone

Transfer your messages to your new phone

With these tips you will get some advice or might discover some unknown features of our mysms app. Let us know if you want information about a special feature!

April 18, 2012

Solution to the Contact Sync Issue

Posted in mysms news by mysms

Lately we’ve got several requests from our users claiming that some of their contacts are not synchronized to the mysms web app. You might have already recognized this problem. In some cases numbers are shown instead of contact names in your mysms web app. Or you might not be able to find your contact when you’re sending a new message from the web.

The source of this issue lies outside of mysms, in your contact app on your Android. In order to guard against confusion we’d like to give you a step by step solution on how to get all your contacts to all your mysms apps.

mysms sync Android web app

 

It’s important to know that we only sync those contacts to your mysms Facebook, tablet, desktop and web app that are visible in the contact list of your mysms Android app.

  • So first of all, please check if a certain contact (you think is missing in the web app) is in your mysms contact list.
  • You can do this by clicking on the “New Text” icon in your mysms Android app,
  • and entering your contact’s name. If you can’t find it, it is not in your contact list.


contacts sync mysms

check your contacts on mysms


If this is the case, your contact is probably not visible in your contact app either. Please do the following:

  • Open the contact app on your Android
  • Go to “Settings”, “Contacts to display” and activate the contacts that you would like to display (e.g. Google, phone and sim).
  • After activating the missing contacts, they will be visible in your mysms Android app.
  • Perform a manual sync and your contacts will be synchronized to your mysms Facebook, tablet, desktop and web app.

 

choose contacts to display

choose contacts to display

 

We hope this guide helps you solve your contact sync issue. If there’s anything else that bugs you or you’ve got a question or idea for us, please let us know on our mysms GetSatisfaction Feedback Page. We appreciate your feedback a lot and are happy to integrate your ideas into future product developments!